Help and frequently asked questions

Can I change the details in my account at any time?

Answer: 

Yes. If you've changed address, phone number or email, simply sign into your account, select 'Change My Details' and update your info as necessary.

Contact Us

If you still need further help, you can contact our customer service team who are happy to help with your query. You can use the below options to get in touch.

Contact us online

Email us

Use our contact form to let us know how we can help and we’ll get back to you as soon as possible.

Contact form

Contact your nearest Specsavers

You can contact your nearest Specsavers store and our team will be on hand to help with any questions or queries you may have. This can be done in-person or by calling the store. You can find your nearest store using the store locator below.

Find your nearest store