Who pays for the cost of return?
We do. Our Customer Services department will give you a freepost return address to send your products back to. It's important that all returns go back to this address so that we can process your refund or replace your goods. You can find our full returns policy under our Legal Policy.
Contact Us
If you still need further help, you can contact our customer service team who are happy to help with your query. You can use the below options to get in touch.
Contact us online
Email us
Use our contact form to let us know how we can help and we’ll get back to you as soon as possible.
Contact your nearest Specsavers
You can contact your nearest Specsavers store and our team will be on hand to help with any questions or queries you may have. This can be done in-person or by calling the store. You can find your nearest store using the store locator below.