Help and frequently asked questions

What is strabismus or squint?

Answer: 

Strabismus, commonly known as a squint, occurs in 2-4% of the population and is most commonly seen in young children.

A squint occurs when the muscles which move the eyes (the extraocular muscles) don't work together properly. There may be a misalignment of the eyes (one eye is at an angle when the person looks straight ahead) or a lack of coordination. As the eyes point in slightly different directions, the brain cannot combine the views from each eye to produce a sharp 3D image.

Two common types of squint are 'convergent' (or crossed-eyes) where one or both eyes turn inward, and 'divergent' (or walleye) where one or both eyes turn outward. If you're worried about your child having a squint, it's best to consult your optician or GP.

Contact Us

If you still need further help, you can contact our customer service team who are happy to help with your query. You can use the below options to get in touch.

Contact us online

Email us

Use our contact form to let us know how we can help and we’ll get back to you as soon as possible.

Contact form

Contact your nearest Specsavers

You can contact your nearest Specsavers store and our team will be on hand to help with any questions or queries you may have. This can be done in-person or by calling the store. You can find your nearest store using the store locator below.

Find your nearest store